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When your client asks if you can do it cheaper

In :Blogs

Last week, I received an email from a corporate cog of a high-end hotel asking about my fees and services. She started by telling me she heard great things and wanted to incorporate my sales and showmanship philosophies into their corporate culture. I was flattered!…

Do you move your lips when you read?

In :Blogs

Do your lips move when they read? >> And why does it affect your profits?   You may consider that first question – about moving your lips – insulting. You probably think I’m referring to folks who aren’t too smart.   If you’re thin-skinned you…

A picture is worth a thousand words

In :Blogs

Do you think a picture speaks more than a thousand words?   I don't. I have seen few if any pictures that say anything without a caption.   In fact, if you walk around any art gallery and watch what people do it is quite…

How tiny tweaks can beat big corporate bull

In :Blogs

How tiny tweaks can beat big corporate bull   24 years ago, I became the fastest home loan generator in the history of General Motors Acceptance Corporation (GMAC Mortgage). How did I do it?   For starters, I didn’t use their platitude-filled postcards, flyers, letters, and…


Jonathan Tisch

CEO Loews Hotels & Co-Owner of the New York Giants

“Over the last few years, my family and I have had the pleasure to watch and enjoy, as Eric Valdivieso, nightly deliver a dining experience that is truly enjoyable. From the moment that we are welcomed by Eric at the door, to sitting at the bar and enjoying the suggestions and company to an amazing dinner, it is always one of our favorite nights. And Eric graciously and seamlessly choreographs this entire experience, without breaking a sweat. Eric truly understands hospitality, and what makes a great restaurant so great.”