Service Arts Training & Coaching with Eric Valdivieso... When I train individuals and teams, I makes it very clear the importance of the position. How prestigious it really is. The impact customer-facing staff can have on people’s lives. How great service can make…
Service Arts by Eric Valdivieso... If we are to believe what the media tell us, then you are experiencing a tsunami of hungry, enthusiastic diners descending on your hotel and restaurant, now things are normal again. It's fantastic, much-needed news. But, are you ready? Are…
7 Types of Restaurant Servers Making six figures as a server is totally possible, but not for these people...If there’s one thing I’ve learned from my 24 years in the hospitality industry, it’s this: Successful servers are all alike - but every unsuccessful server is…
Get Off Your Ass Already! OK, I have a confession to make. My past is littered with plenty of half starts, projects put on hold (indefinitely) - and plain old bad habits. These days, I’m doing a lot better. I put so much energy, determination…
